100% Genuine and Authenticated Palace. Satisfaction Guaranteed.
We want to make sure you're 100% satisfied with your order from UCX.
SHIPPING// FREE SHIPPING OVER $99
In pursuit of a more sustainable fashion industry, many of our products are made-to-order. Please allow up to 7-10 business days for your order processing and up to 24 hours for your tracking info to shortly follow.
We ship worldwide with USPS, UPS, CP and PostNL.
Since our products are sourced from several different facilities across the US & CANADA, shipping costs may be combined from multiple routes. To minimize your shipping charges, please try different combinations of items or qualify for free shipping.
Follow this link to track your order.
If you have any questions or wish to change shipping details. Please email us at email@example.com with your order number.
PRODUCT SOURCING AND SUSTAINABILITY//
In order to do our part for a more sustainable fashion industry, many of our products are made-to-order. With each item made for you, small imperfections and variations in the process are part of the product.
Our materials are sourced from manufacturers who closely fit our criteria of:
minimal environmental footprint, use of organic materials, locally-made, and high-quality fitted materials.
PRODUCT CARE DETAILS//
For best results, we recommend turning your garments inside-out before wash. Wash with COLD WATER on gentle settings. Do not use Bleach. We recommend to air-dry your garments. Avoid drying with excessive heat or sunlight to provide the most longevity to your garment.
For additional information, please follow the specific care instructions indicated on the garment label.